Who are we?
SWSA stands for South West Sculptors Association.
”We are committed to maintaining the trust and confidence of all visitors to our web site. In particular, We want you to know that We will never sell, rent or trade mail lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing.
Types of data collected
When someone visits www.swsculptors.co.uk, a third party service, Google Analytics, collects standard internet log information and details of visitor behaviour patterns. This is done to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make any attempt to find out the identities of those visiting our website.
How do we collect information from you?
We obtain information from you when you register on our website, sign up for our newsletter or if you order products via the website, by email, by phone, fax or letter or if you give us your email when signing our visitors book at our exhibitions.
How is your information used?
We may use your information to:
- To help identify you and if you have accounts with us;
- process orders that you have submitted;
- notify you when orders have been dispatched;
- to carry out obligations arising from contracts entered into by you and ourselves;
- to provide customer care, including responding to your requests if you contact us with a query;
- to administer accounts, process payments and keep track of billing and payments;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include information about products, newsletters.
We review retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
As part of the registration process for our e-newsletter, we collect personal information such as name and email address only. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings automatically by clicking the unsubscribe link at the bottom of any of my emails or by emailing our data protection officer, which is Luke Shepherd and he’ll ensure your information is removed from all our data manually.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to Luke Shepherd at firstname.lastname@example.org
Security precautions are in place to protect the loss, misuse or alteration of your information.
Should you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with SHA-256 with RSA Encryption. When you are on a secure page, a padlock icon will appear (usually in the web browsers address bar), which you can click on to get security information.
Non-sensitive details (your name and email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make the best effort to ensure it’s security on our system. Where we have given (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. we ask you not to share your password with anyone.
We take responsibility for the safety of your information seriously.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences and still access our website. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
In addition, if you link to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with any personal information.
Changes to this Privacy Notice